FAQ
Frequently Asked Questions
We at NEOMed have the passion, experience, track record and necessary tools to deliver outstanding medical billing
the burden of insurance and patient billing, leaving you and your staff to focus on providing the best medical care possi
Below is a list of the most commonly asked questions and answers regarding NEOMed and outsourcing medical billing
FAQ's
1Why should I outsource my practice's medical billing to a medical billing company?
Outsourced billing is typically a good fit for practice-owners who don’t want to manage an administrator
Using a medical billing service eliminates the time, frustration and expense associated with build in
skilled workforce.
A medical billing company lets you and your personnel focus on practicing
medicine. Whether you have a private or a facility practice, or you are a
primary care physician, or a specialty practice, having a medical billing
service can make your practice more profitable.
- Are you experiencing slow or NO payments?
- Missing or inaccurate account record?
- Time lost when your staff gets backed up on other work?
- An employee suddenly leaves?
All of the day-to-day billing functions are handled off-site when your billing
functions are outsourced. With NEOMed you can forget everything you
know about medical billing! Now you can concentrate your efforts on
practicing medicine.
2I’ve been working with another medical billing service. What makes NEOMed stand out
Ask yourself these questions:
Are you happy with their services?
Do you have to deliver your records to them and sometimes
it's weeks until you get them back?
Does it seem as though your billing is completely out of
hand?
Do you know what your monthly activity is and no one can
tell you the status of your receivables?
How about the loss to your practice when a patient
unbeknownst to you gets a collection letter you wouldn't
have sent?
Not all medical billing companies are the same!
NEOMed is driven by passion and commitment to excellence in service as a medical claims and
medical billing company we are dedicated to our customers and their success.
3Wouldn’t I save money by doing the billing in-house?
Actually, it can end up costing you far more money. Consider all your expenses with an in-house benefits, taxes add to this the cost of computer hardware, software and maintenance...you could much as you’re taking in.
All too many practices just look at the bottom line without
analyzing all the real costs of keeping billing in-house as opposed
to outsourcing. The reality is, you could actually save significantly
while increasing your collectibles.
With NEOMed you will not need to deal with continual training to
keep up with the latest Medicare and insurance changes or
retraining when the person you’ve come to rely on moves on from
your practice. You will not need to invest in expensive software or
train your employers every time there is a software change or
update. We will eliminate all worries about billing staff turnover.
NEOMed provides a dedicated team of experts and you only pay based on collections. We are
that paid regardless of effort. So if our work isn't effective, we don't get paid.
4How does our office send our information
We can work from any super bill that you are currently using, or custom design one to meet you
faxed or emailed on a daily basis or sent by mail or FedEx at your convenience
5What reports can we expect at month end
We at NEOMed understand the importance of medical billing reports. We
are able to provide any reports that you might need, including customized
spreadsheets.
With our monthly management reports you will easily be able to keep
track of our progress and collection efforts.
You’ll have all necessary information you need to make quality decisions
that affect the profitability of your medical practice
6Do you follow up on insurance inquiries?
Each month a report is printed of all items pending with the insurance
company, and follow up phone calls are made to the insurance company to check the status of pendings
7Electronic Billing
We send electronic billing to all Medicare and Welfare payers and through clearing houses
8Are you equipped to handle out of state clients
Yes, our software company Microsys currently has venders in 32 states, and they are willing
customize your needs